POLICIES:
Health History
Before your first session you will be provided a Client Intake Form to complete. Please print and fill out the forms and have it ready at your first appointment.
To provide optimal therapy at subsequent sessions it is the client’s responsibility to inform the therapist of new and existing health conditions.
Confirmations
Appointments will be confirmed the Monday before the scheduled massage.
Cancellations
DBT's time is valuable and your appointment time is reserved solely for you. If you need to cancel or reschedule, do so during the conformation text you receive on the Monday prior to your scheduled session time. Otherwise, you will be charged for the session.
Tardiness
Please be prepared for your session a few minutes prior to my arrival/your scheduled appointment to allow time to discuss any changes, questions and concerns that could affect your session. New clients should expect up to 15 minutes of the initial appointment to be spent discussing any health issues, performing range of motion and muscle testing with the therapist. And additional 15 min for set up and breakdown of equipment.
If you are not prepared for your massage appointment you will be provided as much time as available within the scheduled time slot. You will, however, still be charged the full amount for your scheduled session.
Payment
Payment is due upon receipt of services. Cash, Check are accepted. DBT is considered a Healthcare Provider with the state of NC; HSA payments will be provided an emailed recite including: date and type of service, cost for service and noted amount paid in full.
Misconduct, Sexual or Behavioral
Sexual or Behavioral misconduct, in any form, is unacceptable. By scheduling a massage session, you understand that any illicit, sexually or behaviorally aggressive remarks, advances or gestures will result in the immediate termination of the session. If a session is terminated by me because of sexual misconduct or behavioral conduct, you agree to full payment of the scheduled appointment.